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Shipping policy

Shipping & Delivery

We take great care to package every order securely to ensure safe delivery.

  • Processing time: Please allow 1–2 working days. Most orders ship the next working day once payment is cleared.

  • Dispatch window: All orders will ship within 2–3 working days (excluding weekends and holidays).



Important Notes for International Buyers

  • Import duties, taxes, and fees are not included in the item price or shipping charges. These costs are the buyer’s responsibility.

  • Please check with your country’s customs office to determine what additional charges may apply before purchasing.



Free Worldwide Shipping — Normal Airmail

  • Orders under USD $150 ship by normal airmail.

  • Estimated delivery: 3–6 weeks (no tracking).

  • For some countries (e.g. Middle East, Africa, South America, Russia, Brazil, Mauritius, Fiji, Bulgaria, etc.), delivery may take 6–8 weeks.

  • Customers who require urgent delivery are encouraged to upgrade to Express shipping.



Free Worldwide Shipping — Express Services

  • Orders of USD $150+ (or USD $200+ for certain regions) qualify for free Express shipping by FedEx or DHL.

  • Estimated delivery: about 1 week (excluding customs delays).

  • Tracking details will be provided by email once shipped.

  • Services may be adjusted due to global shipping conditions.



Country-Specific Information

Australia

  • Orders above USD $150 ship via Express to most major cities (e.g. Sydney, Melbourne).

  • Remote locations ship via registered airmail (1–2 weeks with tracking).

  • Contact us with your address for confirmation.

Russia

  • Express services are not available due to customs regulations.

  • Rods cannot be shipped into Russia.

  • All orders ship by registered airmail (6–8 weeks).

Brazil

  • A valid CPF or CNPJ number must be included in the shipping address (Street Address 2 field).

  • The recipient’s name must match the CPF/CNPJ registration.

  • Missing or incorrect CPF/CNPJ details may result in delays, returns, or destruction of the package.

  • Buyers can submit their CPF/CNPJ through Correios Minhas Importações or via the Correios app.



Combined Shipping

Orders placed on the same working day or over a weekend will be automatically combined into one parcel.

  • Shipping method will be upgraded based on the total combined value.


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